A message I received regarding an order placed online...
We know that you recently tried to cancel the above-referenced order.
Unfortunately, because of a technical error, your cancellation wasn't
processed and the order has been shipped. We're very sorry for this
inconvenience...
blah blah blah...
If you'd like to keep the item and be charged for it, please reply to
this message and let us know.
Thanks for shopping with us and we hope you'll visit again soon.
Sincerely,
Guest Service Department
...
Please note: this e-mail was sent from a notification-only address
that cannot accept incoming e-mail. Please do not reply to this
message.
Notice anything amiss?
*sigh*
"Tinuviel the elven-fair,
Immortal maiden elven-wise"
"Your call is important to us, which is why we put you through a voice mail maze instead of picking up the phone. Please stay on the line until 20-40 minutes, until a statistically significant number of you will simply give up and go away"
One time, there was thing girl I liked. And I literally waited by the phone expecting her call. And then, when she did call, I transfered her to voicemail and made her sit on hold for 30 minutes.
Because THAT is how you show someone how important their call is to you.