More computer problems (typical)

[Handur Ginesen]

I'm going to make this quick, as it is urgent. (Because I want to play UT2004)

Last Sunday, we took our PC to Best Buy to get a graphics card. When we left for an hour and came back, they said they were removing spyware without our permission, and charged and extra $30. Ahem, anyway, we finally had the time to pick it back up today, and when I started it up, everything was... well, gone. Everything except for Windows XP. They never told us that they were going to format it. I didn't have any back-ups for all my files.

So, I had to install the drivers for the grapics card, and I only got around to installing UT2004 so far. Then I noticed something wrong. The audio devices had no drivers. I looked through the audio options, and it doesn't allow me to select any of the devices, and when I go to the devices' properties, there is no option to enable them, and there isn't a Driver tab for them.

Handur "Likes but also hates Best Buy and the Geek Squad" Ginesen.


P.S. I will get Neverwinter Nights installed... some day, and download the Dasaria hak pak... some year. Hopefully I will also switch ISPs soon.

[Starkwolf]

I certainly hope you gave the "fine folks" at Pest Lie a call and well...gave them a royal screaming at....damn people are just way to...stupid to be permitted near a computer....damn college kids...sheesh.
We'll be here when ya get back....See ya soon!

Starky

[Jehannum]

aww shucks thats tough

[egypt1]

IWhen we left for an hour and came back, they said they were removing spyware without our permission, and charged and extra $30.

That's ridiculous. I hate people.
Good luck getting back up and running!

[Gunak]

Was this in some way related to you not wanting to screw the warranty? Otherwise, swapping graphic cards and audio devices really doesn't require much else than a hand and a screwdriver. I'd never take my baby to anyone who actually -charges- something to play with it for a few minutes :O

[GoJo Ryu]

I may be a little paranoid, but I'd keep real close watch on your credit card statements for a while. If you have ever bought anything online your info is stored on the HD and the highschool kid who worked on it may not have formatted it, he may have just swapped HD's and taken yours home to "play" with.

[Roser]

i worked there as a computer tech for around 8 months. God i hated that place. please i encourage all of you to contact the company and complain. there are endless things i could tell you that just upset me about the company. and the "GeekSquad" (yes i had to wear the stupid uniform) can go to hell the geeksquad was a way to double prices.

get this we charge 30 dollars to put in a f***ing stick of ram. Everytime people would come in asking for that i would just put it in and send them on there way.

Handur, Return to the store and get the regional number and call it.

1-888-best-buy is a good way to give negative comments to actual people too.


Gojo just as a side note. In my store nothing like that would EVER happen. the problem is most definetely not the technicians it's the management who know nothing about computers that force people to do extra labor claiming that the computer will not run without the geeksquad doing that.

Handur. Get a lawyer.

on another note. they pay really well. but i supposed that's because they know how shitty it is there

[Handur Ginesen]

And as if things couldn't get worse... Now my connection speed is ridiculously slow. I had to use someone else's computer just to get on this webiste!

Can you believe that we have to pay $20 a month, plus an additional $20 for a second phone line, just to have dial-up! Now, with a download transfer rate of less than 1kbps, we should only be paying $2 for the service!

Curse you Iowa Telecom...

[Jerio Caine]

God, this just made me angry... I did the same thing here, I went to the shop (some shop) and asked them to change my graphics card and they upgraded my RAM for free

Sweden rocks!

Uhmmm... And I feel for you mate, I'd sue their asses off!

//Davo