Having an MSN problem

Handur Ginesen · Post by **Handur Ginesen** » Tue Oct 07, 2003 5:08 pm

I cannot sign into MSN Messenger or MSN Explorer. Messenger says that my password is incorrect, but I know its right. Explorer says that there is a problem with my connection, but everything else works that involves my connection.

Could someone please help me here?

GoJo Ryu · Post by **GoJo Ryu** » Tue Oct 07, 2003 9:09 pm

I dont' understand your question...It is a MicroSoft product, it doesn't work. How is that acting abnormally, what you have described seems the started SNAFU.

Handur Ginesen · Post by **Handur Ginesen** » Tue Oct 07, 2003 9:20 pm

I really don't understand the problem. I must be having a problem connecting to the Microsoft Network. Not sure how or why, though...

Still in confusion,
Handur Ginesen

broncoblitz · Post by **broncoblitz** » Tue Oct 07, 2003 11:08 pm

here's what i think is your problem ((i worked at microsoft for 3 years so i know a thing or two about this stuff))

if you are trying to logon automatically with a stored password this stored password may have somehow become corrupted.

Somtimes the servers that allow signing in to the Microsoft/Passport system goes down and this would be why your ability to do other internet things is not interupted. Sometimes you just need to give it a day or so and it will work itself out.

If the problem persists ask to have your password sent to you, or have it changed.

As a very last resort contact customer support ((i say last resort because they are notoriously slow about responding))

Alav "Windows Guru" Kennars

commiealex · Post by **commiealex** » Wed Oct 08, 2003 1:04 pm

i worked at microsoft for 3 years

What did you do to deserve that? Kill off a village of innocent women and children?

Boon · Post by **Boon** » Wed Oct 08, 2003 6:33 pm

So we'll blame Alav for all our MS problems...yeah that's it.

broncoblitz · Post by **broncoblitz** » Wed Oct 08, 2003 6:41 pm

if you do that ill give you the Standard Microsoft line... "That's By Design"

Boon · Post by **Boon** » Wed Oct 08, 2003 6:44 pm

broncoblitz wrote:if you do that ill give you the Standard Microsoft line... "That's By Design"

Handur Ginesen · Post by **Handur Ginesen** » Wed Oct 08, 2003 8:33 pm

Okay, so I tried to reset my password, but... well, let's just say, I forgot the secret answer to the secret question...

broncoblitz · Post by **broncoblitz** » Wed Oct 08, 2003 10:10 pm

(puts on his developers mask)

By Design

Handur Ginesen · Post by **Handur Ginesen** » Wed Oct 08, 2003 10:13 pm

Ah, so you're saying, I was designed to forget the secret answer to the question? Seems logical to me.

Handur Ginesen · Post by **Handur Ginesen** » Thu Oct 09, 2003 5:58 pm

I know my password is correct, I am able to sign-in on msn.com. I am really confused now... Here are some details.

MSN Explorer says: "We were not able to sign you in. There may be a problem with our service or your Internet connection." And there is a little 22 in the bottom left corner of the window. (An error message?)

MSN Messenger says: "Sorry, we could not sign you in because the sign-in name you entered does not exist or your password is incorrect."

I know my Internet connection is fine, and I know my sign-in name and password are correct.

broncoblitz · Post by **broncoblitz** » Thu Oct 09, 2003 7:05 pm

are you just able to go to msn.com or are you able to sign in to your passport there?

Handur Ginesen · Post by **Handur Ginesen** » Thu Oct 09, 2003 7:36 pm

I am able to sign in to my passport there.

Handur Ginesen · Post by **Handur Ginesen** » Sat Dec 13, 2003 11:20 am

........